Larry BoBarry (may or may not be his actual last name), our live demo guru, spends his week with a headset slung over his noggin, a mouse welded to his palm and a hankering to show people about the wonders of Fuze Meeting.

Those of us who sit an ear shot away have heard some pretty interesting things coming out of the demos, and the we thought WAIT…let’s ask Larry some questions!

How long have you been demoing for Fuze?

I’ve been doing the live demos here at Fuze for about 7 months.

How many demos would you say that is?

More than I can count even with my shoes off.

What is the thing that people are most confused about when they get into a Fuze Meeting?

How content is shared.

Care to set them straight?

Fuze has two basic methods of sharing content: the classic “let me show you my screen” and the “upload your file to the Fuze Meeting system.”

“Let me show you my screen” AKA desktop sharing is great for showing websites and custom applications or programs.

“Uploading your file” AKA content sharing allows for higher quality, collaboration and much faster access.  Hosts and presenters should use this method if they want to share: PowerPoint, Word docs, HD videos, audio files or high res images.

What’s the strangest thing that’s ever happened on a demo?

The was one customer who thought he’d discovered a bug – he was sharing his own screen, but was seeing his own screen within that screen, causing an infinite loop – kind of like holding two mirrors together.  Turns out he had accidentally opened two browsers and joined from both so he was essentially viewing his own screen share (and screen within the screen share (and screen within that screen within the screen share and so on)).

As (maybe?) you know, we recently moved offices to accommodate our growth so we shuffled the seating arrangements and most of us got new neighbors. So, your favorite Fuze Meeting Community Manager (me) is now happily sandwiched between Tatiana, the woman who keeps our office standing and Larry, one of our Live Demo guys (the other one is Caryl and she works remotely from Arizona).

Quite to my amusement, about three times a day, I hear Larry say “Yes, it’s actually live. Don’t worry, it sort of surprises a lot of people.”

So – seemed to me like the World Wide Web could use a little reassurance! When we say ‘Live Demo’ we actually mean that there’s someone there on the meeting waiting to answer your questions from 8 AM to 2 PM Pacific. The live demo is geared towards potential customers (though quite a few existing customers hop on with easy questions). On top of THAT we have a whole customer care center at the ready to answer anything a little stickier.

So…looking for answers for Fuze Meeting?

Drop in on a Live Demo

Or contact customer care via live chat or email or call them at (800) 844-4118 and you’ll be well on your way to becoming a Fuze Meeting expert!