Burning Man uses Fuze Meeting to present their Desert Arts Preview
If you’ve been watching our Twitter stream, then you already know that we love to tweet out Fuze Meeting recordings and webinars that would be interesting to a larger audience (so if you have any, let us know!). For one of the coolest uses of Fuze Meeting we’ve seen so far, check out a webinar in action as the Burning Man community (YES **THAT** BURNING MAN) presents their annual Desert Arts Preview.
https://www.fuzemeeting.com/replay_meeting/9dcd7ce9/1661461
A little background: (more…)
Q&A With Fuze Support –International Dialing
This is part of an ongoing series where we highlight useful posts from our support pages. While we love to share helpful tips on our blog, you can always find up-to-date information and even participate in the conversation at http://support.fuzemeeting.com.
Q: How does an international caller dial in to one of my meetings?
The only phone number I am provided for my meetings is a U.S. number. I want to allow international callers to dial in. How can they do that?
A: There are 3 ways for international callers to join meeting audio! (more…)
Announcing: Video conferencing purchase available on the iPad
Announcing: Video conferencing purchase available on the iPad
Reaching one more rung on our ladder to 100% mobility, we’re pleased to announce that now, Fuze Meeting Pro is available as an in app purchase on your iPad! With this purchase option, you’ll have access to the total Fuze Pro package which includes video conferencing with up to 10 video feeds, up to 100 attendees and webinar mode!
Freshly approved by Apple, when you go to make an in-app purchase, you will now see THIS little beauty.
Note: The copy says you’ll get access to 15 attendees. Don’t worry, for Pro you’ll still get 100, just like if you sign up on the web. The copy in the app will be updated shortly!
Current in collaboration: Fuze in the Nuze
Two articles we think you should be sure to check out:
A review from PC Mag for Fuze Meeting Pro
It’s a pretty beefy review, and the editor, Will Fenton, obviously spent a long time looking at just a narrow feature set of ours (we love it when editors take long hard looks!). He has a lot of feedback – some good, all honest. Take a look and let us know what you think? Or…if you have specific questions, feature requests or feedback, be sure to leave it on our support page! (more…)
Q&A With Fuze Support – Failing PowerPoint Upload?
This is part of an ongoing series where we highlight useful posts from our support pages. While we love to share helpful tips on our blog, you can always find up-to-date information and even participate in the conversation at http://support.fuzemeeting.com.
Q: My PowerPoint upload is failing. What do I do?
A: The majority of PowerPoint files will upload without problems. If you are getting errors, here are some reasons PowerPoint files fail to upload:
- Power Point contains embedded video and audio. Instead remove the video and upload it as a file to Fuze Meeting.
- The Power Point was originally created on a Mac and then later modified on a PC. You may want to run the PowerPoint compatibility check, fix any errors and try again.
- The Power Point is very large in file size and contains a lot of slides (over 200) . Reduce the size or break your slides up in smaller sizes and upload them.
- The file is marked as read only. Remove the read only flag prior to uploading your PowerPoint
Have a comment, other question, suggestion? Then visit our support pages and continue the conversation!
Fuze Meeting at an Apple Store near you
It’s no secret that here at Fuze Meeting we pride ourselves on our mobile collaboration expertise. So it’s always nice to receive, and share, great news about any of our mobile apps.
Today, we can officially announce that our awesome Fuze Meeting iPad app is now on all iPads in every Apple Store in the U.S.!
Our iPad customers love the full range of functionality our app offers, including HD video conferencing, so we’re confident that Fuze Meeting will wow the millions that enter Apple Stores on a daily basis.
Huge thanks to our product and development teams for the hard work on getting our app pre-installed. It’s a huge compliment to have a company who values quality user experiences, such as Apple, include us on their marquee in-store product.
If you happen to be in an Apple Store any time soon, please check us out and tell us what you think by visiting our Facebook Page or on Twitter @fuzemeeting.
Thank you Apple and thank you to our amazing customers!
Webinar, Webcast, Online meeting, Web conference – Which is which!?!
As pointed out by BNET, we are in an industry that doesn’t really have a well-defined vocabulary.
You’re going to talk to your team or your whole company with PowerPoint, video, maybe there’s a handout. Should you use a webinar? Webcast? …Choosing the right tool can be overwhelming.
So, what does Fuze Meeting offer? When will you have to go to another source? Without further ado, here’s a quick glossary recap and a note about what you can do with Fuze Meeting!
Web conference or online meeting (BNET also includes web meeting/webmeeting in this camp)– Hosts and attendees collaborate with the help of the internet. All attendees can share their computer desktops, collaborate/annotate on uploaded media, or collaborate on a whiteboard or notepad. (more…)
Fuze Support – All Fancy & New
As you perhaps have noticed, the Fuze Meeting support team is migrating our support tools and processes to a different system. The largest component of this migration, our fuzemeeting.com support pages, is now up! Go to Fuzemeeting.com and you’ll now notice a new left-hand panel for chat/problem reporting and a new top level navigation item for support – both utilizing Zendesk. You can also go directly to our support pages by visiting http://support.fuzemeeting.com.
With our new support tool, what can you expect? (more…)
The News for Fuze Telepresence Connect!
The news is in from our big launch of Fuze Telepresence Connect, and we were so excited, we just had to share it with you!
Check out some of our most favorite articles and if you have any questions about Fuze Telepresence Connect, you know where to find us!
Fuze Launches Telepresence Connect To Integrate With Polycom, Tandberg And Others
Fuze Meeting Now Integrates With High-End TelepresenceSystems
Fuze Telepresence Connect hopes to solve interoperability woes
Fuze Telepresence Connect can be integrated with proprietary telepresence systems
New Fuze telepresence product provides gateway between walled gardens
Fuze Launches Telepresence Connect To Integrate With Polycom, Tandberg And Others
Face to Face With Your Customer
 This post was written by our VP of Marketing and Web Sales, Rafael Alenda! While he revels in all things “SaaS and cloud”, his other interests include taxiing his 3 sons between sporting events, whipping up batches of paella and jetting off to Spain to visit his family! |
When we introduced video conferencing into Fuze Meeting earlier this year, it wasn’t only our product offering that changed. The way our sales team sold the product was also fundamentally altered. We here at Fuze Meeting are in an enviable situation where we use the product we’re selling to…well, sell the product…makes sense?
Most inside sales teams use online meeting services to show the software they’re selling or take a prospect through a sales pitch; slide by agonizing slide.
For the first year or so, our sales reps would invite interested prospects into a Fuze Meeting, give some background on our company, highlight some benefits of our service and then close the deal. It was slightly impersonal but it worked.
By adding the ability to have meeting hosts and attendees see each other during the demo, the client/prospect relationship became more personal, fun and effective. Another benefit was receiving immediate feedback from the audience we are trying to engage with and communicate to.
Our sales reflect the excitement that video conferencing has brought to our solution and we find our prospects are blown away as soon as they see the video panels pop up in the meeting. Demos are no longer routine and depend more on the interaction between the sales rep and the prospect. So good sales reps can be more productive and, better yet, more successful. Saying “No” is far easier over the phone than it is when you’re face-to-face but our experience has shown us that demos don’t even get to the answer part…prospects come out and tell us “I have to have this!”
Has your sales team recently started using video conferencing to sell? How has it changed your approach? What has been the impact to the company?
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