Fuze Meeting Blog: Web Conferencing with Spice http://blog.fuzemeeting.com A blog for efficient and earth conscious professionals about online meetings, webinars and related tidbits. Sprinkled with wit and brilliance. Mon, 08 Aug 2011 18:57:49 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Control your video conferencing feeds with our new scene manager! http://blog.fuzemeeting.com/2011/08/control-your-video-conferencing-feeds-with-our-new-scene-manager/ http://blog.fuzemeeting.com/2011/08/control-your-video-conferencing-feeds-with-our-new-scene-manager/#comments Wed, 03 Aug 2011 21:27:54 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7591 Here’s a little treat for our PC users: our new Scene Manager allows you more control over your video feeds.

NOW when you fire up your video conferencing, you can drag and drop the individual video feeds to rearrange them!

What does this mean? Well check it out! Two quick drag and drops, and it’s easy to bring Floyd and Kristen to the headlining video positions.

It's easy to arrange video streams with Fuze Meeting's new scene manager

And, if you pop-out the video scene manager into its own window (How do I do this?) you can also select and control the arrangement of your participants video feeds.

Choose the video conferencing stream that works best for you!

An added perk:  With our updated scene manager, we will now support both DirectX instead of OpenGL which helps with PC compatibility! (Macs already support open GL.)

Just a reminder – right now it’s only available on PC’s but it’s coming to Macs shortly!

]]> http://blog.fuzemeeting.com/2011/08/control-your-video-conferencing-feeds-with-our-new-scene-manager/feed/ 0 Don’t log into Fuze Meeting *just* to schedule a meeting! http://blog.fuzemeeting.com/2011/08/don%e2%80%99t-log-into-fuze-meeting-just-to-schedule-a-meeting/ http://blog.fuzemeeting.com/2011/08/don%e2%80%99t-log-into-fuze-meeting-just-to-schedule-a-meeting/#comments Tue, 02 Aug 2011 21:00:31 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7515 Use our Outlook plug-in to schedule meetings straight from your PC! Fuze Meeting has an Outlook plug-in so you can schedule meetings right from Outlook!

This feature is available on PCs (not Macs, sorry) and on Outlook 2007-2010! Need that to change? Make a request or cast your vote! (2011 is coming)

Want to install the plug-in right now? Great! Here’s a quick-start guide!

QSG – Outlook_PlugIn

]]> http://blog.fuzemeeting.com/2011/08/don%e2%80%99t-log-into-fuze-meeting-just-to-schedule-a-meeting/feed/ 0 Fuze Meeting (& Angry Birds!) are being marketed in Verizon stores! http://blog.fuzemeeting.com/2011/07/fuze-meeting-angry-birds-are-being-marketed-in-verizon-stores/ http://blog.fuzemeeting.com/2011/07/fuze-meeting-angry-birds-are-being-marketed-in-verizon-stores/#comments Thu, 28 Jul 2011 22:29:26 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7555 What do Angry Birds, the Kindle app, and Fuze Meeting all have in common?

We were all chosen to be highlighted by Verizon as a key app for their 4G enabled devices!!!

So, if being a star of the latest Apple commercial wasn’t enough to show you that we’re the best solution for mobile video conferencing, then be sure to visit your local Verizon and enjoy the 8 foot tall reminder!

]]> http://blog.fuzemeeting.com/2011/07/fuze-meeting-angry-birds-are-being-marketed-in-verizon-stores/feed/ 0 View our customer support webinar recording! http://blog.fuzemeeting.com/2011/07/view-our-customer-support-webinar-recording/ http://blog.fuzemeeting.com/2011/07/view-our-customer-support-webinar-recording/#comments Wed, 27 Jul 2011 21:09:17 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7531 Just yesterday, some of the rockstar staff at Fuze Meeting hosted a webinar about our new customer support site. It was our first in a series of our customer-focused webinars, and it was a HUGE HIT! We had great attendance, great engagement and most importantly, we had a GREAT webinar.

If you’re wondering how you can get the absolute most out of your Fuze Meeting license, then make sure you know how to leverage our support site to help you! Watch our free webinar, and let us know if you have any comments!

]]> http://blog.fuzemeeting.com/2011/07/view-our-customer-support-webinar-recording/feed/ 0 18 hour warning: Support webinar tomorrow!!!! http://blog.fuzemeeting.com/2011/07/18-hour-warning-support-webinar-tomorrow/ http://blog.fuzemeeting.com/2011/07/18-hour-warning-support-webinar-tomorrow/#comments Mon, 25 Jul 2011 23:23:55 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7479 join Fuze Meeting on our customer webinar18 hour warning: Support webinar tomorrow!!!! Register on Eventbrite!

We’ve been blogging about our new support site since the launch and NOW, we’re happy to offer you our very first in a series of webinars:

Tuesday, July 26th at 11 AM PST

Introducing New Fuze Support:

Knowledge & Help at Your Fingertips

Hosted by:  Vice President of Product Management, Greg Saiz

What’s new about Fuze Support?:   We’ve created an interactive, all-inclusive,  Customer Support Management system

  • Customer self help area – customers can post their own questions and get community answers
  • Greatly improved FAQ area and knowledge base
  • Integrated online chat
  • Suggest features and vote on them- customers can see and add items to our Roadmap!
  • Support transparency and visibility – customers receive notification of ticket updates
  • Social media integration – monitor social networks and respond from Zendesk
  • Counts for problem frequency and notification for affected customers
  • Simplified ticket management for support staff
  • Support metrics, reporting, alerts and rules

If you’re a heavy Fuze user, then this is one webinar you don’t want to miss! We’ll show you how to get your questions answered quickly and efficiently. Register on Eventbrite now or join the webinar LIVE at 11 AM PST!!!

]]> http://blog.fuzemeeting.com/2011/07/18-hour-warning-support-webinar-tomorrow/feed/ 0 We’re in the new iPad commercial! http://blog.fuzemeeting.com/2011/07/were-in-the-new-ipad-commercial/ http://blog.fuzemeeting.com/2011/07/were-in-the-new-ipad-commercial/#comments Mon, 25 Jul 2011 15:10:59 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7459 Well HAPPY MONDAY to you too, Apple!

Check it out! We’re featured in Apple’s new iPad commercial!!!!!!

So if you have an iPad and are looking to use it for business, what better time to explore mobile meetings than right now? Stop on by for a demo from your iPad today, and prepare to be impressed!

]]> http://blog.fuzemeeting.com/2011/07/were-in-the-new-ipad-commercial/feed/ 0 Does Fuze Meeting work on Mac OSX 10.7 Lion? http://blog.fuzemeeting.com/2011/07/does-fuze-meeting-work-on-mac-osx-10-7-lion/ http://blog.fuzemeeting.com/2011/07/does-fuze-meeting-work-on-mac-osx-10-7-lion/#comments Fri, 22 Jul 2011 23:05:28 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7431 Fuze Meeting is compatible with Lion OSX, so never fear!Yes indeed!

As you head into your weekend and update your Apple software, rest assured, you can still meet with Fuze Meeting!

Two quick things to keep in mind.

  1. OSX Lion does not include Java by default so you’ll need to download and install it here first:  http://support.apple.com/kb/DL1421. If you had a beta version of Lion, you will need to reinstall Java or reinstall Chrome (comes with Java)
  2. If you do not want to use Java, you may manually install the Fuze Meeting Application directly (without java) here:  https://www.fuzemeeting.com/downloads/Fuze_Meeting.dmg

Enjoy, you Apple fanboys and girls.

]]> http://blog.fuzemeeting.com/2011/07/does-fuze-meeting-work-on-mac-osx-10-7-lion/feed/ 0 Our #1 Requested feature: Export Fuze Meeting Recordings http://blog.fuzemeeting.com/2011/07/our-1-requested-feature-export-fuze-meeting-recordings/ http://blog.fuzemeeting.com/2011/07/our-1-requested-feature-export-fuze-meeting-recordings/#comments Thu, 21 Jul 2011 20:58:57 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7391 if you're looking to download you recorded meetings from Fuze Meeting, let us know on our support pagesThe truth is, we’d known there was a request or two for this shortly after launching, BUT we just put this feature officially on the road map. WHY, you ask, did you FINALLY get around to this?

Because we are getting great feedback on our support pages, and our #1 requested feature is to allow exported recordings! We of course want to make our customers happy, and knowing what you want helps us to give it to you.

Do YOU have a feature you’d like to see? Perhaps event registration, new hold music, polling, screen sharing from the iPad, analytics and reporting????

We KNOW you do.

So go visit our Feature Request page and cast your votes so you can love your Fuze Meeting even more!

UPDATE: We forgot to mention, meeting recording download is on the road map and you should be seeing it some time later this year!

]]> http://blog.fuzemeeting.com/2011/07/our-1-requested-feature-export-fuze-meeting-recordings/feed/ 0 Did you know? We integrate with LDAP! http://blog.fuzemeeting.com/2011/07/did-you-know-we-integrate-with-ldap/ http://blog.fuzemeeting.com/2011/07/did-you-know-we-integrate-with-ldap/#comments Mon, 18 Jul 2011 22:32:35 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=7343 First: What’s LDAP?  LDAP (Lightweight Directory Access Protocol) is an application protocol for accessing and maintaining distributed directory information services over an Internet Protocol (IP) network. In layman’s speak it’s the protocol that allows you to use a single sign on over multiple accounts on the same IP address. Meaning, you can use your ever-changing work email/password to sign into multiple systems and programs.

And now, including Fuze Meeting!

For best results we recommend deploying our LDAP server behind your firewall.  If your LDAP server is accessible over the public internet, we can integrate without an appliance.

Learn how by reading more here!
FuzeBoxLDAP

Have more questions? Be sure to visit our support pages for more tips, tricks and help!

]]> http://blog.fuzemeeting.com/2011/07/did-you-know-we-integrate-with-ldap/feed/ 0 Quick tip: For your first webinar, shoot for the 45 minute session http://blog.fuzemeeting.com/2011/07/quick-tip-for-your-first-webinar-shoot-for-the-45-minute-session/ http://blog.fuzemeeting.com/2011/07/quick-tip-for-your-first-webinar-shoot-for-the-45-minute-session/#comments Fri, 15 Jul 2011 15:28:47 +0000 Fuze Meeting - Kristen http://blog.fuzemeeting.com/?p=6683 Photo credit: smemon87

The truth is, if you’re hosting a webinar, it’s pretty likely that you’re an expert in your subject area and you could probably talk for days and days about it.

Control yourself (and respect your audience.)

Whet their appetite and say enough “big picture” stuff to establish yourself as an expert, but most importantly, give your audience confidence that respect their time. With your Fuze Meeting subscription, you can have as many webinars as you like for the same monthly fee, so consider splitting up your 2 hour monologue into a few bite-sized sessions.

Avoid PowerPoint fatigue and focus on your message instead!

In the end, you’ll leave them wanting more.

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